Lodge Reception Supervisor Jobs in Chilanga Zambia A new company opening Jobs in Chilanga Zambia View and Apply Lodge Reception Supervisor Jobs in Chilanga at A new company opening


A new company opening

Lodge

Job Description for Hotel Front Desk Supervisor

Reports to Front Office Manager / General Manager

Position summary

Primarily supervises front office team members to ensure efficient and smooth
operations for producing excellent feedback and guest satisfaction. Responds
in a professional and courteous manner to guests by providing accurate and
timely information and services.
You will also ensure hotel charges are processed diligently to guest’s
accounts, invoices are accurate, billing instructions are verified, all
necessary supporting bills and vouchers are attached for direct settlements.

Prerequisites

A positive attitude and excellent communication skills. Experience of
motivating and leading a winning team. Ability to remain calm whilst under
pressure. Knowledge of World Class Property Management Systems is required.
Knowledge of OTAs booking systems is a requirement. Must be flexible to take
early morning, night and weekend shifts, as per industry requirements.

EDUCATION

Degree or Diploma in Hospitality Management or related. Computer Knowledge and
experience in MS office programs.

EXPERIENCE

Minimum 2 to 3 years work experience as Front Office Associate / Front Office
Cashier in a hotel/lodge.



Send your Application Through




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Lodge Reception Supervisor Jobs in Chilanga Zambia A new company opening Jobs in Chilanga Zambia View and Apply Lodge Reception Supervisor Jobs in Chilanga at A new company opening


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