Revenue Assurance Analyst Jobs in Lusaka Zambia Airtel Jobs in Lusaka Zambia View and Apply Revenue Assurance Analyst Jobs in Lusaka at Airtel


Airtel

DEPARTMENT *> Finance

VACANCY *> Revenue Assurance Analyst

LEVEL *> Senior Officer

LOCATION *> Lusaka, HQ

JOB PURPOSE

Responsible for ensuring no revenue leakage or fraud occurs in the company’s
Mobile Money (Airtel Money) Product & improving the control environment for
Airtel Money through reliable analytics

REPORTING TO THE HEAD, REVENUE ASSURANCE & FRAUD MANAGEMENT, THE MAIN DUTIES
ARE

Drive Product Implementation Validation

> Work together with Revenue Assurance Central (RACE) team to ensure that all new products and existing product changes on Airtel Money are configured correctly on the Mobile Money system
> Ensure that all new products & existing product changes are comprehensively tested/validated
> Liaison contact between Revenue Assurance central team (India) and local Airtel Money Projects, Operations & Commercial teams
> Ensure zero leakage on newly implemented products
> Continuously improve the end to end Airtel Money New Product Implementation process
> Responsible for maintaining all Product Concept Note Documents (PCNs) and a master list/tracker of all Airtel Money Products and Services

Reporting & Analysis

> Monitor transaction trends for all Airtel Money services and identify areas of opportunity/ revenue improvement
> Monthly wallet movement reconciliation to ensure inter-wallet balance transfers are reconciled
> Trend & Analysis of GSM product purchase via Airtel Money
> Cash IN and Cash OUT (Deposit & Withdrawals) performance analysis
> Validation of end to end churn process (cleanup of unused numbers on the Airtel Money systems)
> Monthly Airtel Money business health-check dashboard report
> Timely and accurate validation of all Airtel Money Commissions Payout based on applied business rules
> Trust bank wallet reconciliations
> Monitoring & Analysis of International Airtel Money transactions
> Merchant billing & revenue share reconciliation to ensure 100% accuracy in billing of all merchants based on contract terms

Mobile Money Fraud Management

> Responsible for implementation of new controls and alerts on the Airtel Money Fraud Management system
> Responsible for monitoring and reporting on all multiple Airtel Money wallets registered under single ID
> Responsible for monitoring all merchant account details configured on the system to capture any ‘dummy’ account creations
> Identify leakage and fraud gaps within Airtel Money processes and policies
> Review and correct Role & Responsibility gaps/alerts as triggered by the SAS Fraud Management system

Governance

> Overall responsibility of the Airtel Money Revenue Assurance Balanced Score Card
> Oversee the execution of Airtel Money Self Validation Check Controls performed by Revenue Assurance Central team (RACE) ensuring completeness, timeliness and accuracy of controls done
> Ensure appropriate closure response is provided within 48 hours for all open alarm notifications that are raised from the Airtel Money SAS system or RACE controls
> Review and update all Airtel Money Controls to ensure relevance of controls to existing / new products

EDUCATIONAL QUALIFICATIONS & FUNCTIONAL / TECHNICAL SKILLS

> University bachelor degree in a Business related field and/or IT related field

RELEVANT EXPERIENCE

> 3 – 5 years’ work experience/exposure working in a telecom, mobile commerce or financial institution
> Exposure and experience in product management
> Certification or relevant experience in Project Management. Project Tracking & Risk Assessment

OTHER REQUIREMENTS

> Functional knowledge of Mobile money and standard GSM Network
> Strong data analysis, data modelling and statistical skills with a good eye for details.
> Oracle DB SQL knowledge (+ Linux as added advantage)
> Proven ability to analyse complex business issues and identify, design and implement effective practical recommendations
> Proficient in querying a large amount of data using SQL queries
> Should be able to work and deliver under pressure and tight timelines
> Take ownership for the work assigned and have good follow through skills
> Ability to work effectively in a team environment as well as individually
> Good command of the English language + good presentation skills

DESIRABLE ATTRIBUTES

> Good analytical skills
> Risk conscious and innovative in control development
> Organized & Time Conscious
> Excellent verbal and written Communication Skills
> Works well with diverse teams
> Ability to self-manage ensuring timely delivery of work, prioritize tasks & deliverables

CLOSING DATE

Suitable candidates are required to send their application & Curriculum vitae
to [ jobs@zm.airtel.com. ](mailtojobs@zm.airtel.com) Closing date for
applications is 11 th September, 2020.

Airtel is an Equal Opportunity Employer and is non-discriminatory on the
basis of race, gender, sexual orientation, disability, ethnic grouping nor
HIV/AIDS status.

Please note that due to the high volume of applications received, only
shortlisted candidates will be contacted.



Send your Application Through




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Email jobs@zm.airtel.com


Revenue Assurance Analyst Jobs in Lusaka Zambia Airtel Jobs in Lusaka Zambia View and Apply Revenue Assurance Analyst Jobs in Lusaka at Airtel


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