Lead-Merchant/Agent Pay & B2B Jobs in Lusaka Zambia Airtel Jobs in Lusaka Zambia View and Apply Lead-Merchant/Agent Pay & B2B Jobs in Lusaka at Airtel


Airtel

DEPARTMENT *> Airtel Money

VACANCY *> Lead-Merchant/Agent Pay & B2B

LEVEL *> Assistant Manager

LOCATION *> Lusaka, HQ

JOB PURPOSE

Lead and execute the Airtel Money Face to Face Merchant Payment Ecosystem and
B2B

REPORTING TO THE MANAGER AGENT PRODUCTS & DISTRIBUTION OPTIMIZATION, THE
MAIN DUTIES ARE

Eco system & Revenue Design

> Drive revenue growth through new marketing imperatives
> Drive Airtel money digital transformation
> Create a data model that will be able to provide insight to the Organisation
> Online Merchants
> Identifying key players to work with in new projects

Formal & Informal Merchant Recruitment

> Recruitment of merchants e.g. Restaurants, bars, hotels, petrol stations, super markets and national chains
> Resolve merchants’ complaints and queries
> Train merchants how to operate POS machines
> Drive informal recruitment through outsourcing
> Ensure that support is given at all times to our outsourced partners

Online Merchants & Alternative merchant channel (including Interoperability)


> Design online merchant platform that allows customers to access various products and services.
> Design am interoperability Merchant system
> Drive acquisition of alternative Merchant channels

Master-pass implementation

> Drive the use of cashless payment methods for various goods and services

APP and USSD Experience for Merchants, Merchant Portal and Master/Child
Design

> Drive APP and USSD experience for merchants,
> Provide first line aftersales queries support before escalation to back office operations team

Merchant Revenues-Wallet2Bank, Buy Airtime, Pay bills, Pay Salaries

> Create strategic partnerships with banks that allow the transfer of e-value from wallet to bank
> Increase revenue through the buying of talk time, P2P transfers and paying of salaries through various merchant points

B2B Wallet

> Market B2B Wallet to identified market segment
> Provide training on B2B wallet usage
> Engage client segments for maximum revenue generation
> Identify business prospects within B2B space

EDUCATIONAL QUALIFICATIONS & FUNCTIONAL / TECHNICAL SKILLS

> A Sales or Marketing Degree or Bachelor’s degree, preferably in a business related field and/or sales, Marketing or Customer Experience

RELEVANT EXPERIENCE

> 3- 5years work experience and exposure working in a telecom, FMCG or Financial institution
> Trade sales and Marketing exposure
> Able to handle, prioritize, multiple projects simultaneously
> IT literacy & Excellent with MS Office products
> Able to operate in a performance driven organisation

OTHER REQUIREMENTS

> Business awareness, strong analytical skills and problem-solving skills, excellent negotiating skills, high personal standards and goal oriented, excellent interpersonal skills
> Knowledge on Airtel products and services
> Excellent and effective communications skills, both orally and in writing
> Excellent stakeholder engagement and management
> Drive execution excellence
> Drive customer and partner engagement
> Results oriented

CLOSING DATE

Suitable candidates are required to send their application & Curriculum vitae
to [ jobs@zm.airtel.com. ](mailtojobs@zm.airtel.com) Closing date for
applications is 21 st August, 2020.

Airtel is an Equal Opportunity Employer and is non-discriminatory on the
basis of race, gender, sexual orientation, disability, ethnic grouping nor
HIV/AIDS status.

Please note that due to the high volume of applications received, only
shortlisted candidates will be contacted.



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Email jobs@zm.airtel.com


Lead-Merchant/Agent Pay & B2B Jobs in Lusaka Zambia Airtel Jobs in Lusaka Zambia View and Apply Lead-Merchant/Agent Pay & B2B Jobs in Lusaka at Airtel


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