Customer Service Representative Jobs in Lusaka Zambia OK CLUB Jobs in Lusaka Zambia View and Apply Customer Service Representative Jobs in Lusaka at OK CLUB


OK CLUB

Sales and Supply Chain Company specialized in selling jewerly.

RESPONSIBILITIES

> Maintaining a positive, empathetic and professional attitude toward customers at all times.
> Communicating and responding promptly to customer inquiries.
> Having Knowledge of the company so that you can answer questions.
> Keeping records of customer interactions, transactions, comments and complaints.
> Ensure customer satisfaction and provide professional customer support.
> Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses.
> Resolves customer complaints by investigating problems, developing solutions, preparing reports, and making recommendations to management.
> Contributes to team effort by accomplishing related results as needed.

REQUIREMENTS

> Must be able to work independently as well as with a team
> Must possess excellent communication skills
> Must be fluent in English, both oral and written communication
> Must have strong analytical and problem-solving skills
> Must be hard-working and treat office equipment with care

QUALIFICATION

> Must have a Grade 12 certificate or above
> Must have basic knowledge of Microsoft office packages
> Work experience in a similar position would be an advantage but not necessary

If you are suitable for this position send your application letter and CV to
okclubmanager@yahoo.com not later that 5th February 2021.



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Email okclubmanager@yahoo.com


Customer Service Representative Jobs in Lusaka Zambia OK CLUB Jobs in Lusaka Zambia View and Apply Customer Service Representative Jobs in Lusaka at OK CLUB


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