Field Collection Officers Jobs in CentralEasternLusakaCopperbeltSouthern and North Western Province Zambia Kazang Solar Distributors Limited Jobs in CentralEasternLusakaCopperbeltSouthern and North Western Province Zambia View and Apply Field Collection Officers Jobs in CentralEasternLusakaCopperbeltSouthern and North Western Province at Kazang Solar Distributors Limited


Kazang Solar
Distributors Limited

We are seeking field collection officers to operate in rural areas in Central,
Southern, Lusaka, Copperbelt, North-western and Eastern provinces on a fixed
contracted period. The Debt collector will be responsible for making visits to
customer’s homes in selected rural areas and villages, for the purpose of
recovering company assets from defaulting customers in line with operating
procedures, managing customer collections, customer relationship management
and identifying policy breaches in the district.

Responsibilities

Recovery of assets, payment collection and customer relationship Management

Verify and report whether customer relationship management practices and
requirements are being instituted in the field, payment collection or recovery
of company assets from defaulting customers as per operating procedures

> Home visits to conduct necessary reclaims, as needed.
> Collect data in survey form of defaulting customers, to better determine causes of default to enable better management strategy and for business development purposes.
> Home visits to customers to support agents and reduce default rate.
> Keep in regular contact with Line manager and Customer and credit management team, feeding information concerning customers and field team.

Field operations support

Ensure that administrative and operational procedures in the field meet the
company’s requirements.

> Home courtesy visits to customers to inspect for quality control purposes.
> Report any policy breaches and anomalies in the field.
> Support agents to locate customer’s whose whereabouts are unknown and record GPS location.
> Other items as deemed necessary by the management team.
> Assist management team with logistics.
> Store and organize faulty units to return to for repair.

Minimum Requirements

> At least 2 years’ experience in debt collection.
> Diploma in any subject
> Valid motor bike and/or driving licence (essential)
> Extensive prior field work experience
> Excellent interpersonal skills
> Ability to build and maintain relationships with others
> Willingness to work in rural areas for the duration of the contract.

To apply please visit [ forms.gle ](https//forms.gle/VSUXcMJZKvafjU7NA) .

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Field Collection Officers Jobs in CentralEasternLusakaCopperbeltSouthern and North Western Province Zambia Kazang Solar Distributors Limited Jobs in CentralEasternLusakaCopperbeltSouthern and North Western Province Zambia View and Apply Field Collection Officers Jobs in CentralEasternLusakaCopperbeltSouthern and North Western Province at Kazang Solar Distributors Limited


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