IT Assistant Jobs in Lusaka with travel Zambia Out-Resource Business Support Jobs in Lusaka with travel Zambia View and Apply IT Assistant Jobs in Lusaka with travel at Out-Resource Business Support


Out-Resource Business Support

Business Consultants

ROLE AND RESPONSIBILITIES

Our Client, a well reputed manufacturing firm in Lusaka are looking for an IT
Assistant to help maintain, upgrade and manage their software, hardware and
networks.

Resourcefulness is a necessary skill in this role. You should be able to
diagnose and resolve problems quickly. You should also have the patience to
communicate with a variety of interdisciplinary teams and users.

Your goal will be to ensure that our technology infrastructure runs smoothly
and efficiently.
Our client is an equal opportunity employer.

Responsibilities

1. Manage network servers and technology tools
2. Set up accounts and workstations
3. Monitor performance and maintain systems according to requirements
4. Troubleshoot issues and outages
5. Ensure security through access controls, backups and firewalls
6. Upgrade systems with new releases and models
7. Develop expertise to train staff on new technologies
8. Build an internal wiki with technical documentation, manuals and IT policies
9. Possess a professional demeanor (appearance, attitude, and behavior).
10. Other duties as assigned

QUALIFICATIONS AND REQUIREMENTS

> 3+ years’ experience working with Sage 300
> ERP support and implementation experience
> Proven experience as a System Administrator, Network Administrator or similar role
> Experience with databases, networks (LAN, WAN) and patch management
> Knowledge of system security (e.g. intrusion detection systems) and data backup/recovery
> Familiarity with various operating systems and platforms
> Resourcefulness and problem-solving aptitude
> Excellent communication skills
> BSc/Ba in Information Technology, Computer Science or a related discipline; professional certification (e.g. Microsoft Certified Systems Administrator (MCSA)) is a plus
> Knowledge of accounting and internal controls
> Phenomenal problem-solving skills, drive to do things the right way and ability to prioritize/triage constantly evolving user needs.
> Application testing, change and release management discipline.
> Excellent communication skills with ability to present to users (including the ability to communicate technical information to “non-technical” users).
> Preferred Technology Exposure SharePoint, Windows, Microsoft Office365, Sage 300, Windows & Linux system administration, Crystal Reports.



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IT Assistant Jobs in Lusaka with travel Zambia Out-Resource Business Support Jobs in Lusaka with travel Zambia View and Apply IT Assistant Jobs in Lusaka with travel at Out-Resource Business Support


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