IT Officer Network Support Jobs in Lusaka Zambia Investrust Bank Plc Jobs in Lusaka Zambia View and Apply IT Officer Network Support Jobs in Lusaka at Investrust Bank Plc


Investrust Bank Plc

Investrust Bank Plc (IBP) is looking for suitably qualified, vibrant and self-
motivated individuals to fill the positions that have fallen vacant as below

Position Title IT Officer Network Support x1

Department Technology

Location Head Office

Reports to Manager – Technical Support

Purpose of the Job

This position is responsible for the provision of networking support while
ensuring maximum availability and uptime.

Key Responsibilities

> Ensure the Banks computer networks and systems are operating within the agreed SLA targets.
> Ensure that user requests/incidents are resolved within the specified period in the SLA and escalate issues accordingly
> Design, install, configure, test, monitor, support, and maintain Local and Wide Area Networks, including electronic email according to best practice.
> Perform network analysis and capacity planning and testing as necessary.
> Recommend upgrades, patches, and new networking applications and equipment.
> Monitor networking system performance and ensures these are within optimum limits.
> Maintain the integrity of network deployment and security.
> Test changes and upgrades infrastructure and ensures test results are well documented and changes/upgrades authorized before they are applied to the production and disaster recovery environment
> Ensure deployment of security patches end software to all machines on the network
> Conduct security checks on the Bank’s infrastructure in conjunction with IT Security.
> Ensures all afterhours support is provided in line with Service Level Agreements to ensure customer satisfaction.
> Perform user access and log reviews.
> Ensure the Bank’s ICT policies and procedures are enforced.
> Participate in project implementations as necessary.
> Participate in business continuity and disaster recovery planning/recovery strategies.

Qualifications and Experience

> Grade 12 School Certificate.
> Degree in Computer Science/Computer Engineering/lnformation Technology/Information Systems.
> Minimum of three years proven experience in ICT fieId.
> Knowledge of Active Directory/MS Exchange is required.
> CISCO certification is an added advantage.

Applications, supporting documentation and CVs should be emailed to

recruitment@investrustbank.co.zm

not later than Monday, 14th December, 2020.



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IT Officer Network Support Jobs in Lusaka Zambia Investrust Bank Plc Jobs in Lusaka Zambia View and Apply IT Officer Network Support Jobs in Lusaka at Investrust Bank Plc


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