Lodge Supervisor & Receptionist Jobs in Lusaka Zambia Wanish Jobs in Lusaka Zambia View and Apply Lodge Supervisor & Receptionist Jobs in Lusaka at Wanish


Wanish

Lodge Job Opportunities

A Makeni based lodge is looking for energetic, service-oriented individuals to
fill up the following vacancies

1\. Lodge Supervisor

Who will be responsible for overseeing the day-to-day operations of our lodge
to ensure guest expectations are exceeded and a consistently high standard of
customer service and cleanliness is maintained.

The supervisor will have overall responsibility for staff members and will
delegate tasks as necessary. He/She will also train the front desk staff in
hotel protocols, guest registration, and other duties.

Skills required

> Customer Service Skills
> Communication Skills
> Team Player
> Decision making skills
> Problem Solving

Qualifications required

> Staff management experience
> Hospitality experience
> Computer skills

2\. Front Desk Agent /Receptionist

Front Desk/receptionist whose responsibilities include registering guests,
managing reservations and providing information about rooms, rates and
amenities.

She/he will take all incoming calls, handling phone reservations, confirming
previously-made reservations, give directions to the lodge and answer any
questions customers have about the lodgings. When a guest’s stay is over,
she/he will handle check-outs.

Responsibilities

> Checking guests in and out
> Receiving and managing reservations made online and telephonically
> Verifying guests’ payment methods during check-in
> Assigning rooms to guests and informing them of any specials offered at the lodge

Qualifications required

> Grade 12 certificate
> Previous hospitality experience would be advantageous
> Strong written and verbal qualifications
> Well-presented and professional appearance
> Excellent customer service skills
> Must be willing to work flexible hours
> Computer literate

Method of Application

Your application letter should specify your contact details including contact
telephone numbers(s), CV(s) with 3 (three) traceable references.

Your application letters should be sent to

lodgevacancies2021@gmail.com



Send your Application Through




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Email lodgevacancies2021@gmail.com


Lodge Supervisor & Receptionist Jobs in Lusaka Zambia Wanish Jobs in Lusaka Zambia View and Apply Lodge Supervisor & Receptionist Jobs in Lusaka at Wanish


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