Team Lead Jobs in Chipata Zambia Impact Enterprises Jobs in Chipata Zambia? View and Apply Team Lead Jobs in Chipata at Impact Enterprises


Impact Enterprises

Team Lead

Impact Enterprises International, a technology company providing outsourced
support services based in Chipata, Zambia, is looking for an exceptional team
lead to oversee all tech project operations domestically in Zambia.

Company Overview

Impact Enterprises provides valuable employment for high school and college
graduates in Zambia. We are a for-profit social enterprise delivering world-
class outsourcing services such as web research, content moderation, order
management, and data entry. Launched in June 2013, we are seeking to become
the premier outsourcing company in Africa.

We partner with international marketing, software, and consumer companies and
universities to support their operations. All tasks are overseen by team
managers and company executives. Internal training and workshops help develop
the skills of all employees during their employment, allowing them to progress
to new tasks over time. Visit our website to learn more:
www.impactenterprises.org.

Job Description

The team lead will oversee all client projects being performed in the Chipata
office. They will manage a team of Data Specialists, who directly administer
projects daily.

The team lead will be responsible for such tasks as:

1\. Monitor deadlines and progress of all projects to meet client
expectations.
2\. Ensure client communication is handled properly for each project.
3\. Manage quality assurance on projects.
4\. Evaluate new project specifications to determine feasibility and
requirements.
5\. Ensure staff is properly allocated to project needs.
6\. Oversee existing training protocols and devise new methods to enhance
employee performance.
7\. Resolve project issues with the team and escalate issues to executives and
clients.
8\. Evaluate the performance of Data specialists and provide candid feedback.

The team lead must relocate to Chipata, Eastern Province. A moving stipend
will be negotiated to help with moving fees.

Qualifications

The candidate must meet all of the below qualifications:

1\. Exceptional English communication skills.
2\. Minimum Bachelor’s degree in Computer Science, Project Management, IT, or
Business Administration.
3\. Minimum of 2 years’ experience in managing teams on tech-related projects.
4\. Strong skill in Google Sheets and Excel
5\. Strong skills in online research.
6\. Ability to think critically and handle conflicts.
7\. Superb attention to detail and organizational skills to manage multiple
initiatives simultaneously.
8\. Keen interest in the ICT sector and working with start-up businesses.

Additional valuable qualifications include:

1\. Experience working with foreign companies in the United States, Canada,
Europe, or Australia.
2\. Experience in IT education

How to apply

Applicants should email their cover letter and CV and any questions to
jobs@impactenterprises.org with the subject “Impact Enterprises –Team Lead”.
Applicants should clearly explain their interest in working in Chipata with
Impact Enterprises, their relevant experience, and skills related to the job
description. Additional documents such as school diplomas, certifications,
project portfolio, and letters of recommendation are encouraged.



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Email:: jobs@impactenterprises.org


Team Lead Jobs in Chipata Zambia Impact Enterprises Jobs in Chipata Zambia? View and Apply Team Lead Jobs in Chipata at Impact Enterprises


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