Restaurant Manager Jobs in Lusaka Zambia PRIVATE Jobs in Lusaka Zambia View and Apply Restaurant Manager Jobs in Lusaka at PRIVATE


PRIVATE

Reputable Hosptality Organization

Employment Opportunity

Our Client, in the Hospitality Industry, is looking for a Restaurant Manager
to lead all aspects of the business. He/she is expected to deliver a high-
quality menu and motivate our staff to provide excellent customer service.

Job Purpose

To be responsible for ensuring efficient restaurant operation, as well as
maintain high productivity, quality, and customer-service standards.

Key Responsibilities

> Coordinates daily Front of the House and Back of the House restaurant operations
> Delivers superior service and maximize customer satisfaction
> Responds efficiently and accurately to customer complaints
> Regularly reviews product quality and research new vendors
> Organizes and supervises shifts
> Appraises staff performance and provide feedback to improve productivity
> Estimates future needs for goods, kitchen utensils and cleaning products
> Ensures compliance with sanitation and safety regulations
> Manages restaurant’s good image and suggest ways to improve it
> Controls operational costs and identify measures to cut waste
> Creates detailed reports on weekly, monthly and annual revenues and expenses
> Promotes the brand in the local community through word-of-mouth and restaurant events
> Recommends ways to reach a broader audience (e.g. discounts and social media ads)
> Trains new and current employees on proper customer service practices
> Implements policies and protocols that will maintain future restaurant operations

Requirements

> Diploma in Business Administration; hospitality management or culinary schooling
> Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager or similar role
> Proven customer service experience as a manager
> Extensive food and beverage (F&B) knowledge, with the ability to remember and recall ingredients and dishes to inform customers and waiters
> Strong leadership and people skills
> Acute financial management skills

APPLICATION PROCEDURE

Interested candidates who meet the above-stipulated qualifications should send
their application letters, Curriculum vitae, three traceable referees and
photocopies of relevant certificates to

The Managing Partner
Beatmas Human Resource Consultants Ltd
P.O. Box 32830
Lusaka

Or delivered at the Offices at 5499 Lunsemfwa Road (Opposite the Victoria
Hospital) Kalundu



Send your Application Through




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Email luckychirwa2468@gmail.commasautso@beatmas.com


Restaurant Manager Jobs in Lusaka Zambia PRIVATE Jobs in Lusaka Zambia View and Apply Restaurant Manager Jobs in Lusaka at PRIVATE


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