MTN Zambia Jobs in Lusaka Analyst High Value Customer Carreer opportunities in Lusaka vacancies in MTN Zambia at Lusaka All Jobs in Lusaka August 2021




# Job Description


The key responsibilities for this role include but not limited to the
following

-->Analyses customer behaviour and conducts reference market research and customer profile, proposes actionable initiatives, according to the defined value proposition of the HVC segment;
-->CLM, retention and churn management of the HVC segment;
-->Responsible for the HVC segment customer acquisition and CLV from marketing;
-->Liaises closely with cross functional teams to cross-sell suitable bundled products and services to meet target HVC customers’ needs holistically, and eventually contribute to the bottom line;
-->Brainstorms with other cross-functional stakeholders to develop product positioning and key messages for customers;
-->Understands proposition capabilities and benefits, creates customer and partner-facing content for new releases and product launches;
-->Provides support on pricing and promotional strategy for the segment;
-->Tracks proposition and initiative success and any other relevant KPIs for the segment;
-->Participates in customer-facing forums, trade shows, industry forums, technology partner conferences and any other relevant events targeted at HVCs;
-->Creates and delivers product presentations, enablement materials and briefings to customers, customer experience and other stakeholders.

Candidate Requirements

-->Grade 12 certificate with 5 credit or better of which English and Mathematics are a must;
-->First degree in marketing or any other Business/Commerce related degree;
-->3 years Marketing experience within an FMCG or Advertising / Communications Industry;
-->Experience in the telecommunications industry.

Women are strongly encouraged to apply

Hand delivered applications will not be accepted and closing date for
accepting applications is 1st September 2021.

Note that only shortlisted candidates will be contacted.



Send your Application Through



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URL Link to Apply

[ **Submit your CV and Application on Company Website Click Here**
]https//mtnzambia.zohorecruit.com/recruit/ViewJob.nadigest=H6fuGdkLs9KdWCU.qTGhT3LL8Xd3aiA7N8WNX6uw7BM-&embedsource=CareerSite

Closing Date 1st September , 2021.



MTN Zambia Jobs in Lusaka Analyst High Value Customer Carreer opportunities in Lusaka vacancies in MTN Zambia at Lusaka All Jobs in Lusaka August 2021


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