Front Office Officer Jobs in Lusaka Zambia Garnet Hotels Jobs in Lusaka Zambia View and Apply Front Office Officer Jobs in Lusaka at Garnet Hotels


Garnet Hotels

Garnet Hotels a newly established Hotel located along Kamloops road on Plot
14011,Handsworth Park, Lusaka,Zambia seeks the services of;

FRONT OFFICE OFFICER

Duties;

> Ensure outstanding Customer at all times
> Courteously and accurately answers inquiries from potential guests
> Supervises Front office staff and ensure high level customer care.
> Ensure quotations and Invoices are prepared on time.
> Supervise daily staff shifts to ensure efficiency all the time.
> Allocate rooms to expected arrivals after checking guest preferences and special requests.
> Build strong relationships and liaise with all other departmental heads especially housekeeping and reservations..
> Ensure all Hotel rooms are clean before guests check in.
> Train and follow up SOPs to ensure they are being implemented.
> Efficient operation of front office and suggest ways to improve the business with regards to reservations, guest complaints to ensure repeat business.

QUALIFICATION;

> Grade 12 certificate with 5(0)level credits or better.
> Diploma in Hotel Management, Degree an added advantage or related field
> 3 years experience at management level



Apply Today Through




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Email HR@garnethotels.com


Front Office Officer Jobs in Lusaka Zambia Garnet Hotels Jobs in Lusaka Zambia View and Apply Front Office Officer Jobs in Lusaka at Garnet Hotels


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